• Client database
• Assign clients to unlimited groups
• Filtering and sorting clients according to specified parameters
• Restrict access to groups using user permissions

• Email campaign database
• Scheduled campaign sending
• Spam score check before sending
• Campaign approval process by authorized personnel
• Embedded images (no need to download attachments)
• Detailed delivery and open-rate reports
• Automated Google Analytics tracking tags
• Advanced recipient selection settings
• Automatic removal of invalid addresses based on bounces
• Archive of sent campaigns
• Campaign template database with filtering and grouping
• Multi-templates (one template version for multiple entities)
• User permissions for template groups and campaign sending

• Detailed tracking of clicks in emails/campaigns
• Tracking links to third-party websites
• Client identification
• Bounce and rejection counts
• Option to send campaigns only to recipients who clicked tracked links
• Campaign-specific click details
• Monthly and annual summaries of total and unique clicks
• Overview of the most active campaigns

• Build custom email templates from predefined blocks
• Drag-and-drop block layout
• Simple editing of text, images, links, etc.
• Consistent template styling
• Automatic data loading from URLs (website, e-shop) into templates

• Integration with reservation systems (Fidelio, Hores, Opera, etc.)
• Connections to other databases (POS, inventory)
• Automatic data import/export twice daily
• Synchronization via XML, CSV, XLS

• Custom editing of automated campaigns
• Trigger-based actions (e.g. send a thank-you email 5 days after stay/purchase and again 10 days later)
• Multiple response types (e.g. separate messages for corporate B2B, VIP, end customers)
• Link automated campaigns to predefined templates
• Integration with other modules (e.g. Online check-in, Loyalty program)

• Automated PRE and POST stay campaign sending
• Multi-language editing: CZ, EN, etc.
• Schedule send times relative to booking date
• Editable offers in PRE/POST emails per language
• Summary email with a list of PRE/POST messages sent

• Receptionist interface for reviewing orders, forms, and loyalty cards

• Automatic questionnaire sendingh
• Editable questions
• Client response history
• Client email retrieval (automatic transcription of temporary emails)

• Automated service offers
• Editable offers
• Client order history
• Capture client emails (auto-convert temp emails)
• Order price calculation

• Multiple customizable pop-up windows per website
• Edit specific page/ language variant triggers
• Set delay timings and frequency
• Upload/change background images
• Add links and email input fields
• Countdown timer (days/hours/minutes)
• Deal of the Day: timed special offer that auto-disables other pop-ups
• Display by location (e.g. only in the USA)
• On/off toggle & scheduling
• Slide-in options from left/right
• Banner border and background color customization
• Client email registration to membership database
• Close-button color options (black, white, grey)
• Google Analytics tracking for views and clicks

• Offer a motivational pop-up with registration form before exit
  
• Log email to database
• Automatic follow-up email with offer
• Promo-code editor
• Booking engine link with discount calculation

• Clients fill in mandatory fields before arrival
  
• Secure communication via online form
• Database recording and data export/import
• PMS synchronization

• Use for LOYALTY PROGRAM and ZOOM VOUCHER
  
• Store bonuses and discount cards in mobile wallets
• Clients have all info on hand
• Client communication via push notifications

• Client account with login credentials
• Rewards overview and setup (name, description, image, points required, etc.)
• Automated point balance notifications
• Integration with PMS/POS systems
• Reward redemption (promo code, service)
• Custom loyalty system integration is billed separately

• Setting up a domain record to verify email sender authenticity
• Setting up a domain record to verify NWSL content authenticit

• Tracking user activity on the website
• Tracking even unregistered users for their later identification
• Tracking history
• Option for automatic emails upon specific user actions
• Setting up NWSL recipients based on user actions