The ZOOM VOUCHER management system is highly intuitive and user-friendly, allowing us to set up and manage our vouchers quickly and easily. This enables us to focus on our clients and provide them with the best possible service.
VIRTUAL ZOOM s.r.o.
Zenklova 2530/23 - Libeň
180 00 Prague 8
ZOOM LETTER helps with automatic e-mailing communication with your clients and saves your time. It stores information, sends offers, thanks and asks for reviews, motivates for the next order and much more…

ZOOM LETTER is a powerful tool for managing your client database and communicating with customers.
It provides features for one-time and automatic e-mail campaigns, integration with PMS and payment systems
and thanks to the loyalty program, it helps strengthen long-term relationships with customers.
Inform your guests about news, special events, discounts or exclusive offers that encourage them to make quick decisions.
Automatic campaigns provide guests with reservation details, stay information, and feedback options like a questionnaires.
Offer benefits such as discounts, special promotions or points for every purchase and encourage customers to book again.
ZOOM LETTER allows you to easily create email templates, automate campaigns, and connect with modules such as online check-in, extra services, or questionnaires. The client database simplifies sorting and segmentation for precise campaign targeting.

Our most used modules that can help you organize and increase conversions.
Choose the program level that best fits your business needs, enabling you to grow, streamline processes, and deliver superior customer service. The program can be easily expanded with modules or upgraded to a higher level based on your current needs.
Integrations with a wide range of external systems, including payment gateways, booking tools and other key technologies. These customizable solutions enable efficient management of communications, bookings and transactions, ensuring smooth and efficient operations.





Newsletter template composer offers an intuitive and efficient way to create professional-looking email campaigns. Users will appreciate the clear drag & drop interface, the ability to build content from ready-made blocks, fully responsive design, and easy customization of templates according to the corporate identity. Of course, there is also quick testing and previews for final fine-tuning the newsletter before sending.





The ZOOM VOUCHER management system is highly intuitive and user-friendly, allowing us to set up and manage our vouchers quickly and easily. This enables us to focus on our clients and provide them with the best possible service.

Thanks to the cooperation, we have obtained a modern, clear website that perfectly represents our brand. Another great benefit is the ZOOM LETTER tool, which allows us to communicate with our guests easily and effectively through professional-looking newsletters.
We appreciate the friendly approach, technical support and overall quality of services. Everything works reliably and exactly according to our needs.

We have been working with VIRTUAL ZOOM for many years, primarily in the field of email marketing and online promotion.
We were among the first users of the ZOOM LETTER service, which continues to help us reach out to our guests. We see VIRTUAL ZOOM as a reliable and stable partner with a professional and flexible approach.

We have been cooperating with VIRTUAL ZOOM for a long time within the PYTLOUN HOTELS brand and we greatly appreciate their professional approach, technical support and flexibility. We use their newsletters, e-shop for gift vouchers and loyalty program, which bring added value to our hotels. We appreciate the ability to customize solutions and the emphasis on innovation. We recommend VIRTUAL ZOOM as a reliable partner in digital communication.

We have been working continuously with VIRTUAL ZOOM since 2007, when the Imperial Hotel was reopened. During that time, we have created several dozen websites for the entire group of hotels under the Old Town Hotels brand. We use their own systems such as ZOOM DRIVER, ZOOM LETTER or ZOOM VOUCHER, as well as managing PPC campaigns and remarketing campaigns.
I appreciate not only quality products at a reasonable price, but also a great team of people in our cooperation.

We’ve been working with VIRTUAL ZOOM for many years and have always appreciated their professionalism, reliability, and flexibility.
Communication with the team is consistently helpful, professional, and friendly. Whether I'm speaking with Hanka about online campaigns, Magdalena regarding updates to gift voucher settings, or Adéla for support with setting up special email campaigns or the prestay letter, their approach is always proactive and everything gets resolved promptly.

The creation of our hotel’s website and implementation of the e-commerce solution were carried out efficiently and professionally. As part of the collaboration, a loyalty program was also developed, allowing guests to collect points and enjoy various benefits. The system is easy to manage and clearly structured.
We appreciate the fast communication and tailored, functional solutions. We highly recommend working with VIRTUAL ZOOM.

We have been working with VIRTUAL ZOOM team for several years, and their approach continues to reassure us that we made the right choice. The website akceahr.cz, which they created for us, fully meets our expectations: it's modern, clear, and functional. We appreciate their professionalism, reliability, and ability to bring their own ideas to the table. We’re continuing to collaborate on other projects and look forward to the results.

Our cooperation with VIRTUAL ZOOM has brought us functional, modern tools to support guest loyalty. Their loyalty program and gift voucher system allow us to effectively encourage repeat visits and increase revenue in our restaurants. The VIRTUAL ZOOM team is always quick to respond and eager to find the right solution.
Thanks to this collaboration, we can offer our customers professional services and build long-term relationships with them.

We have been cooperating with VIRTUAL ZOOM for a long time on the creation and management of the website, e-commerce platform and newsletter ZOOM LETTER CRM. The cooperation always runs smoothly and we are extremely satisfied with the results.
We appreciate their reliability, fast communication and, above all, their ability to turn our ideas into functional and visually attractive solutions. Thanks to their proactive approach, we managed to significantly streamline online sales and communication with customers.
We can recommend cooperation with a clear conscience to anyone looking for a professional and human approach in the field of web and digital marketing.

We appreciate their sense of design, quick response to requests and technical know-how. The new website perfectly captures the character of our hotel.

Using ZOOM LETTER to create our newsletters was one of the best changes we made in our customer communication. This tool is intuitive even for someone with no previous experience with email marketing. After just a few minutes, we were perfectly oriented in the environment and could start creating professional looking newsletters.
We also really appreciate the fast and helpful customer support, which responds almost immediately and really tries to help.
Another great product is ZOOM VOUCHER, which allows us to easily and effectively sell additional services or gastronomic experiences, not only to our hotel guests.

The collaboration with VIRTUAL ZOOM started spontaneously – over a beer and with the question of why we don’t sell gift vouchers online yet. Within a few days, with their help, we integrated the voucher e-shop directly into the H&Hotels Group website. We appreciate the quick implementation, the technical solution and how naturally the whole system fit into our website. A great partner for smart web solutions!

Ensana, Europe’s leading health spa operator, proudly recommends VIRTUAL ZOOM as a reliable CRM and eshop partner.
Their flexible, high-performing platform integrates seamlessly into our operations and helps us enhance the guest experience. With innovative tools and dependable support, VIRTUAL ZOOM is a trusted partner in our digital journey.

We are very satisfied with the ZOOM LETTER system. It allows unlimited campaign sending, easy creation of your own templates and has a clear and intuitive interface.
We also appreciate the fast and helpful client support. Thanks to the system, we managed to streamline communication with customers and improve the results of newsletter campaigns.

We evaluate the cooperation with the VIRTUAL ZOOM team in the creation of the palacehotel.cz website very positively. From the beginning, they understood our idea and the needs of the hotel environment well and transformed them into a modern, elegant and functional website. We appreciate not only technical expertise, but also excellent communication, willingness to find the best solution and emphasis on details. The resulting website represents our hotel perfectly and simplified orientation for our guests. We will be happy to turn to VIRTUAL ZOOM for other projects.

ZOOM LETTER has made our daily communication with guests much easier. We use it to send personalized emails and seasonal offers and we really appreciate its intuitive operation and high delivery reliability. Thanks to clear statistics, we better understand our guests' preferences and can respond to them in a targeted manner. It is an effective and clear tool that we recommend to every hotel.
In the FAQ section you will find answers to the most frequently asked questions about our products and services. If you cannot find the answer to your question, please do not hesitate to contact us - we will be happy to help you.
Please feel free to contact us whether you need more information about our services, technical assistance or have any other questions.
We will be happy to provide you with answers and assistance.

