VIRTUAL ZOOM has been active since 2003.

We specialize in complete web development services for hotels, hotel groups, and gastronomic establishments.

Our key products include:

• VZ-WEBDESIGN
• VZ-E-COMMERCE
• VZ-ZOOM LETTER
• VZ-ZOOM VOUCHER
• VZ-ZOOM LOYALTY

Yes. Over the years, we’ve built a portfolio of more than 400 hotels and restaurants not only in the Czech Republic but also in the UK, Germany, Bulgaria, Hungary, Poland, Austria, Romania, and Slovakia with further expansion ongoing.

We are the official Sabre ambassadors (global hospitality technology leader) for the Czech Republic and Slovakia.

Our solutions are mainly tailored to the hospitality sector - hotels, restaurants, and other tourism-related establishments.

Thanks to our product flexibility, we are also expanding our services to retail and other service-based industries.

Yes. Our products suit both small businesses and larger corporate structures.

Thanks to modular design, we can tailor features to specific needs. A great universal example is VZ-ZOOM VOUCHER or VZ-ZOOM LETTER.

Our support team is available Monday - Friday from 8:30 AM to 5:00 PM.

We strive to respond quickly and resolve issues without unnecessary delays.

Outside business hours, the chatbot is available also to help with general inquiries.

Yes. We are partners of the University College of Hotel Management in Prague, where we regularly give lectures and seminars.

We also work with secondary schools and offer internships, especially for IT students.

Additionally, we are partners of the Czech Association of Hotels and Restaurants and participate in many of their congress activities to educate industry professionals.

Yes. Our in-house development team continuously works on our proprietary software.

We cover the full development lifecycle—from idea generation and architectural design to project management and final implementation.

This ensures full control over quality, features, and innovation.

All our products are regularly updated as part of our licensing support.

Updates ensure compliance with current technical and security standards.

Most updates are automatic and we inform clients of any major changes.

Yes. All VZ products can be used individually or in combination.

Their integration improves overall functionality, clarity, and efficiency, especially in customer communication and management.

Implementation time varies by product, but typically only takes a few days from the moment we receive all necessary materials from the client.

Yes. Our modular approach allows clients to select only the features they need.

For instance, VZ-ZOOM LETTER can be used either as a simple email tool or as a full marketing solution, including loyalty programs, online check-in, surveys, and upsell options.

Yes. We have integrations with many third-party systems both in and beyond the hospitality industry.

Thanks to this, we can effectively share data and ensure smooth communication between different systems, which allows us to offer more comprehensive services and optimize our processes. In short, integration opens the door to a wider range of functionalities and collaborations.

Interested in our products and services? Contact us via:

• Contact form
• Email: info@virtualzoom.com
• Phone:  +420 222 324 317
• Mobile:  +420 731 417 252