VIRTUAL ZOOM Your Partner in Digital Excellence

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VIRTUAL ZOOM Your Partner in Digital Excellence

Since 2003, VIRTUAL ZOOM have been a leader in smart digital solutions for the hospitality and business sectors across Europe.

Our services

We increase the performance of your business with the smart digital solutions that optimise processes, increase profits and strengthen customer loyalty.


Automated system for mailing and newsletter

Effective communication is the key to customer engagement. ZOOM LETTER is our cutting-edge automated mailing and newsletter system. 

Turn your guests into the repeat visitors

Give your hotel a competitive edge and build guest loyalty easily and effectively. Offer benefits such as discounts, special promotions, or points for every purchase, and motivate customers to book again.

PPC advertising for hotels, restaurants and e-shops

We are experts in online advertising and we specialize in the tourism and hospitality industry, especially in hotels and restaurants.

Industries we help grow

We work with companies that want to stay one step ahead.

Our digital solutions push the boundaries in hospitality, gastronomy, business services, and the event industry – wherever efficiency, experience, and results matter.

HotelsRestaurants
Art Deco Imperial Hotel Prague
Art Deco Imperial Hotel PragueThe hotel remains one of the most phenomenal properties in UNESCO protected quarters of Prague famed for its legendary hospitality.
Hotel International Brno
Hotel International BrnoThe unique Hotel International Brno is situated in the historic city center.
ASIAN TEMPLE
ASIAN TEMPLEAUTHENTIC ASIAN FUSION CUISINE
La Casa Latina
La Casa LatinaUnique Latin fusion cuisine in the center of Prague.

Collaboration that delivers results

Thanks to our collaboration, you will improve your results.

The return on investment in a new website

+100%

+421%

In the first 3 monthsIn 1 year


PPC Campaigns = The key to maximum occupancy and profitability

PPC campaigns drive the most visitors to your hotel website and ensure a steady flow of bookings. They are precisely targeted, effective and scalable.

Increase your occupancy and revenue and start PPC campaigns today.


+100 %

+46 %

+1 411 %

Twice as much compared to other channels Share of PPC in total website traffic ROI from PPC campaigns


What our clients say

Ing. Ondřej Šimeček
Ing. Ondřej Šimeček
H&Hotels Group - General Manager
Simple idea, great solution

The collaboration with VIRTUAL ZOOM started spontaneously – over a beer and with the question of why we don’t sell gift vouchers online yet. Within a few days, with their help, we integrated the voucher e-shop directly into the H&Hotels Group website. We appreciate the quick implementation, the technical solution and how naturally the whole system fit into our website. A great partner for smart web solutions!

Frank Halmos
Frank Halmos
ENSANA HOTELS - Chief Executive Officer
A Reliable Partner for Digital Growth

Ensana, Europe’s leading health spa operator, proudly recommends VIRTUAL ZOOM as a reliable CRM and eshop partner. 
Their flexible, high-performing platform integrates seamlessly into our operations and helps us enhance the guest experience. With innovative tools and dependable support, VIRTUAL ZOOM is a trusted partner in our digital journey.

Petra Štumbauerová
Petra Štumbauerová
Julius Meinl Living - Hospitality Digital Strategist
Modern tools for a stronger brand

Thanks to the cooperation, we have obtained a modern, clear website that perfectly represents our brand. Another great benefit is the ZOOM LETTER tool, which allows us to communicate with our guests easily and effectively through professional-looking newsletters.
We appreciate the friendly approach, technical support and overall quality of services. Everything works reliably and exactly according to our needs.

Jan Víšek
Jan Víšek
Art Deco Imperial Hotel Prague - Director of Sales & Manager
More than 15 years of quality cooperation in the online world

We have been working continuously with VIRTUAL ZOOM since 2007, when the Imperial Hotel was reopened. During that time, we have created several dozen websites for the entire group of hotels under the Old Town Hotels brand. We use their own systems such as ZOOM DRIVER, ZOOM LETTER or ZOOM VOUCHER, as well as managing PPC campaigns and remarketing campaigns.

I appreciate not only quality products at a reasonable price, but also a great team of people in our cooperation.

Simona Strnadová
Simona Strnadová
CPI Hotels - Head of Marketing
Intuitive, fast, efficient - that's ZOOM LETTER

We are very satisfied with the ZOOM LETTER system. It allows unlimited campaign sending, easy creation of your own templates and has a clear and intuitive interface.

We also appreciate the fast and helpful client support. Thanks to the system, we managed to streamline communication with customers and improve the results of newsletter campaigns.

Veronika Nádaská
Veronika Nádaská
Resort Sobotín - Event Manager
Easy voucher management, more time for our clients

The ZOOM VOUCHER management system is highly intuitive and user-friendly, allowing us to set up and manage our vouchers quickly and easily. This enables us to focus on our clients and provide them with the best possible service.

Štěpán Tichý
Štěpán Tichý
Art Nouveau Palace Hotel Prague - Director of Sales & Marketing
Modern website, great collaboration

We evaluate the cooperation with the VIRTUAL ZOOM team in the creation of the palacehotel.cz website very positively. From the beginning, they understood our idea and the needs of the hotel environment well and transformed them into a modern, elegant and functional website. We appreciate not only technical expertise, but also excellent communication, willingness to find the best solution and emphasis on details. The resulting website represents our hotel perfectly and simplified orientation for our guests. We will be happy to turn to VIRTUAL ZOOM for other projects.

Jindřich Křováček
Jindřich Křováček
Carlsbad Plaza Medical Spa & Wellness Hotel - Director of Sales & Marketing
Long-term Partnership with VIRTUAL ZOOM

We have been working with VIRTUAL ZOOM for many years, primarily in the field of email marketing and online promotion.

We were among the first users of the ZOOM LETTER service, which continues to help us reach out to our guests. We see VIRTUAL ZOOM as a reliable and stable partner with a professional and flexible approach.

Jana Jarošová
Jana Jarošová
Grand Hotel Praha - General Manager
Comprehensive digital solutions with an emphasis on quality and results

We have been cooperating with VIRTUAL ZOOM for a long time on the creation and management of the website, e-commerce platform and newsletter ZOOM LETTER CRM. The cooperation always runs smoothly and we are extremely satisfied with the results.

We appreciate their reliability, fast communication and, above all, their ability to turn our ideas into functional and visually attractive solutions. Thanks to their proactive approach, we managed to significantly streamline online sales and communication with customers.

We can recommend cooperation with a clear conscience to anyone looking for a professional and human approach in the field of web and digital marketing.

Daniel Tylinger
Daniel Tylinger
Boutique Hotel Jalta - General Manager
A reliable partner for our guest communication

ZOOM LETTER has made our daily communication with guests much easier. We use it to send personalized emails and seasonal offers and we really appreciate its intuitive operation and high delivery reliability. Thanks to clear statistics, we better understand our guests' preferences and can respond to them in a targeted manner. It is an effective and clear tool that we recommend to every hotel.

Jan Mulač
Jan Mulač
Gastro Group - Commercial Director
Loyalty Program and Vouchers that make sense

Our cooperation with VIRTUAL ZOOM has brought us functional, modern tools to support guest loyalty. Their loyalty program and gift voucher system allow us to effectively encourage repeat visits and increase revenue in our restaurants. The VIRTUAL ZOOM team is always quick to respond and eager to find the right solution.
Thanks to this collaboration, we can offer our customers professional services and build long-term relationships with them.

Michal Řičánek
Michal Řičánek
Hotel International Brno - Director of Sales
Great cooperation, top result
Our cooperation with VIRTUAL ZOOM was professional and efficient from the first design to the final launch of the website.

We appreciate their sense of design, quick response to requests and technical know-how. The new website perfectly captures the character of our hotel.

Eliška Škubalová
Eliška Škubalová
Grand Hotel Bohemia - Director of Sales
Elegant solutions for top-quality communication and sales

Using ZOOM LETTER to create our newsletters was one of the best changes we made in our customer communication. This tool is intuitive even for someone with no previous experience with email marketing. After just a few minutes, we were perfectly oriented in the environment and could start creating professional looking newsletters.

We also really appreciate the fast and helpful customer support, which responds almost immediately and really tries to help.

Another great product is ZOOM VOUCHER, which allows us to easily and effectively sell additional services or gastronomic experiences, not only to our hotel guests.

Daniela Vykoupilová
Daniela Vykoupilová
Pytloun Hotels - Group Revenue & E-commerce Director
Professional solutions for successful digital communication

We have been cooperating with VIRTUAL ZOOM for a long time within the PYTLOUN HOTELS brand and we greatly appreciate their professional approach, technical support and flexibility. We use their newsletters, e-shop for gift vouchers and loyalty program, which bring added value to our hotels. We appreciate the ability to customize solutions and the emphasis on innovation. We recommend VIRTUAL ZOOM as a reliable partner in digital communication.

Ing. Klára Stárek Zachariášová
Ing. Klára Stárek Zachariášová
Asociace hotelů a restaurací České republiky z.s. - Director General
Member of the Board of Directors of the AHR ČR Foundation
Long-term partnership that works

We have been working with VIRTUAL ZOOM team for several years, and their approach continues to reassure us that we made the right choice. The website akceahr.cz, which they created for us, fully meets our expectations: it's modern, clear, and functional. We appreciate their professionalism, reliability, and ability to bring their own ideas to the table. We’re continuing to collaborate on other projects and look forward to the results.

Veronika Roubalová
Veronika Roubalová
Hotel Paříž - Sales & Marketing Supervisor
Your reliable partner with a professional touch

We’ve been working with VIRTUAL ZOOM for many years and have always appreciated their professionalism, reliability, and flexibility.

Communication with the team is consistently helpful, professional, and friendly. Whether I'm speaking with Hanka about online campaigns, Magdalena regarding updates to gift voucher settings, or Adéla for support with setting up special email campaigns or the prestay letter, their approach is always proactive and everything gets resolved promptly.

Gabriela Sillerová
Gabriela Sillerová
SPA Hotel Děvín - Hotel Manager
From Website to Loyalty Program: Collaboration that makes sense

The creation of our hotel’s website and implementation of the e-commerce solution were carried out efficiently and professionally. As part of the collaboration, a loyalty program was also developed, allowing guests to collect points and enjoy various benefits. The system is easy to manage and clearly structured.

We appreciate the fast communication and tailored, functional solutions. We highly recommend working with VIRTUAL ZOOM.

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